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Donation Response Management

Boost funds by Streamlining your Donor Management

Planning a fundraising initiative? Imagine all the new ways you could grow your fundraising income - if only you (or your staff) had some extra time. Perhaps you'd reach out to potential corporate partners, spend more time with your major donors, secure more gifts-in-wills, write grant applications, or grow your social media footprint.

So how can you unlock the extra resources? Chances are that your organisation is already spending a lot of time and resources on admin tasks like response handling, payment processing, and manual data entry. These all have upfront and overhead costs including staff, software, and infrastructure. Reducing admin work isn't just cutting costs, it's income unlocking. That's where the PFS Group can help.

Secure end-to-end Donation Processing with PFS

PFS manages your donor responses, order handling, and more. Get the necessary tools to facilitate your donor settlements and enhance your fundraising team. PFS offers low-cost, quality-assured solutions for banking and administration. Say goodbye to heavy software investment, switch to PFS's cost-effective, speedy cloud-based system. Benefit from shared costs due to economies of scale. Your privacy is secured by PFS's state-of-the-art systems. Skip the compliance cost and PCI standard hassles - PFS covers it. Staffing becomes easy with PFS, minimizing your management work. Ensure a continuous donation process in a COVID-Safe environment without relying on individuals. For smaller charities, PFS services are scalable, budget-friendly, and efficient. Enjoy a fixed transaction cost for easier budgeting - as low as 65 cents. Free up resources to enhance your fundraising and raise more funds.

Secure end-to-end Donation Processing with PFS
PFS

SOLUTIONS

Streamline, Simplify and Save

PFS offers tailored, integrated response handling solutions. Our services cover manual/electronic lead capture, catalogue orders, surveys, PCI-compliant banking and processing, fundraising, and donation lines. We capture leads and data from various channels. We ensure consistent data entry and detailed reporting for your campaigns, facilitating efficient management and analysis of communications. Our quality-certified controls safeguard product and service integrity.

As a PCI-compliant entity, we meet stringent card industry standards, reducing transaction costs. Your funds are confirmed within 24 hours, aiding your cash-flow. We process over a million responses annually.

Efficient processes mean more than just precise cheque and card processing. Consistent response management can boost future donation outcomes. Plus, our experience across charities lets you benchmark and enhance your fundraising efficiency.

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PFS
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PFS

TOP 10 ADVANTAGES OF PARTNERING WITH PFS

Reliable with Trusted Experts in Response Management

PFS offers a partnership built on 30 years of experience. With a history that dates back to 1990, we process donations and issue receipts to over a million donors annually. We're ever ready to lend our expertise and address all your queries.

Complimentary Access to State-of-the-art Cloud Technology

With PFS, you'll enjoy unrestricted access to our advanced cloud technology, all without incurring any extra charges.

Dedicated Team for Account Management

Your queries are our priority. Expect a response within an hour, and rest assured that every transaction query will be promptly addressed.

Freedom to Select from Prominent Australian Banks

PFS is an independent entity, not owned by any financial corporation. This grants you the liberty to choose a bank that suits your needs, from options such as NAB, Commonwealth Bank, Westpac, St George, ANZ, and many others.

Access to Over 20 Direct Integrations

An array of tech professionals is at your disposal. Rest assured, your donations will be processed by PFS within three days of quote acceptance.

Fast Access to Your Funds

Say goodbye to cash flow issues. We guarantee that your donations will be processed on the same day.

Assured Security and PCI Compliance

As a PCI compliant entity, PFS ensures you meet the stringent privacy, security, and data requirements of the credit card industry, thereby reducing your transaction costs.

Greater Time and Resources for What Truly Matters

By optimizing your administrative work, we provide you with more time and resources to concentrate on your next significant fundraising venture. Regardless of your charity's size, PFS has a suitable pricing plan for you.

Save Money with Reduced Operation Costs

Outsourcing to PFS also eliminates the need for investment in infrastructure, as we take on the responsibility for the business processes, recruiting and compliance costs.

Peace of Mind

Proficiently handling over one million responses each year, PFS ensures your funds are securely deposited and confirmed within 24 hours. You will lock in certainty, enhance donor experience, and save on processing costs.

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TAKE THE NEXT STEP

Do you want to unlock more resources for your next big fundraising idea? Complete the form below and see how PFS can help you make it a reality.