Planning a fundraising initiative? Imagine all the new ways you could grow your fundraising income - if only you (or your staff) had some extra time. Perhaps you'd reach out to potential corporate partners, spend more time with your major donors, secure more gifts-in-wills, write grant applications, or grow your social media footprint.
So how can you unlock the extra resources? Chances are that your organisation is already spending a lot of time and resources on admin tasks like response handling, payment processing, and manual data entry. These all have upfront and overhead costs including staff, software, and infrastructure. Reducing admin work isn't just cutting costs, it's income unlocking. That's where the PFS Group can help.
PFS manages your donor responses, order handling, and more. Get the necessary tools to facilitate your donor settlements and enhance your fundraising team. PFS offers low-cost, quality-assured solutions for banking and administration. Say goodbye to heavy software investment, switch to PFS's cost-effective, speedy cloud-based system. Benefit from shared costs due to economies of scale. Your privacy is secured by PFS's state-of-the-art systems. Skip the compliance cost and PCI standard hassles - PFS covers it. Staffing becomes easy with PFS, minimizing your management work. Ensure a continuous donation process in a COVID-Safe environment without relying on individuals. For smaller charities, PFS services are scalable, budget-friendly, and efficient. Enjoy a fixed transaction cost for easier budgeting - as low as 65 cents. Free up resources to enhance your fundraising and raise more funds.
PFS offers tailored, integrated response handling solutions. Our services cover manual/electronic lead capture, catalogue orders, surveys, PCI-compliant banking and processing, fundraising, and donation lines. We capture leads and data from various channels. We ensure consistent data entry and detailed reporting for your campaigns, facilitating efficient management and analysis of communications. Our quality-certified controls safeguard product and service integrity.
As a PCI-compliant entity, we meet stringent card industry standards, reducing transaction costs. Your funds are confirmed within 24 hours, aiding your cash-flow. We process over a million responses annually.
Efficient processes mean more than just precise cheque and card processing. Consistent response management can boost future donation outcomes. Plus, our experience across charities lets you benchmark and enhance your fundraising efficiency.
PFS offers a partnership built on 30 years of experience. With a history that dates back to 1990, we process donations and issue receipts to over a million donors annually. We're ever ready to lend our expertise and address all your queries.
With PFS, you'll enjoy unrestricted access to our advanced cloud technology, all without incurring any extra charges.
Your queries are our priority. Expect a response within an hour, and rest assured that every transaction query will be promptly addressed.
PFS is an independent entity, not owned by any financial corporation. This grants you the liberty to choose a bank that suits your needs, from options such as NAB, Commonwealth Bank, Westpac, St George, ANZ, and many others.
An array of tech professionals is at your disposal. Rest assured, your donations will be processed by PFS within three days of quote acceptance.
Say goodbye to cash flow issues. We guarantee that your donations will be processed on the same day.
As a PCI compliant entity, PFS ensures you meet the stringent privacy, security, and data requirements of the credit card industry, thereby reducing your transaction costs.
By optimizing your administrative work, we provide you with more time and resources to concentrate on your next significant fundraising venture. Regardless of your charity's size, PFS has a suitable pricing plan for you.
Outsourcing to PFS also eliminates the need for investment in infrastructure, as we take on the responsibility for the business processes, recruiting and compliance costs.
Proficiently handling over one million responses each year, PFS ensures your funds are securely deposited and confirmed within 24 hours. You will lock in certainty, enhance donor experience, and save on processing costs.
PFS Group has been a valued partner of the Heart Foundation for the past 25 years. For the past 4 years, PFS has assisted the Heart Foundation with the back-end processing of donations.
Thanks to PFS, we don’t have to worry about receipting, payment processing, document management and manual data entry for our direct mail appeals. This frees us to focus our energy on our life saving work in prevention, support and research, and looking after our donors.
The friendly staff at PFS are like an extension of our own team. We get responses to our questions within an hour. They adapt as our needs change. Our donations are accurately processed and deposited within 24 hours.
We’d highly recommend PFS to anyone who wants to ease their admin burden.
Danni Faul, Financial Accountant, Heart Foundation
CareFlight has partnered with PFS for over 26 years to manage all the CareFlight Bear donation lines, ensuring each donation is processed quickly and efficiently, leading to increased donor satisfaction.
The reason we've stayed with PFS for so long is simple: we couldn't be happier with their service. Their understanding, flexibility and high level of customer service help us manage our fundraising campaigns and our online merchandise more efficiently... and save us money. In an ever-demanding world, that gives us real peace of mind.
The convenience of a simple, low cost per transaction makes budgeting easier. We also avoid the upfront costs and headaches that can come with maintaining our own donation software and infrastructure.
PFS's expertise in donation and response management allows CareFlight to focus on our core mission of Saving Lives.
Trent Osborn, General Manager - Fundraising and Community Engagement
Vision Australia, Australia's largest provider of services for people who are blind or have low vision, partners with PFS to outsource its donation management services.
PFS implemented a comprehensive response handling solution, including donation processing, receipting, and donor management. PFS also provide a range of additional services, such as survey management and merchandise handling.
As a result of outsourcing to PFS, Vision Australia was able to achieve significant cost savings with donation processing costs and improved donor experience, with faster response times and more efficient handling of donor inquiries.
Daniel Longbon, Donor Care & Operations Lead
Do you want to unlock more resources for your next big fundraising idea? Complete the form below and see how PFS can help you make it a reality.